Naya Chang Effective Communication.jpg

Effective Communication & Expression

Dec. 7 / Thursday / 6:30-8:30 pm

HAYES VALLEY, SAN FRANCISCO (ACCESS BY MUNI. STREET PARKING)

free with reservation

Find your inner voice and be heard!

Expressing one's self effectively is empowering when you feel you are being heard whether it's one on one or in group settings.  The quality of our relationships is affected by the manner in which we communicate and the words we choose.  

It's quite human if at times we feel challenged in expressing ourselves or worse yet feel blocked or shut down.  Fortunately, there are techniques we can put into practice where we can identify what is that we need to express as well as to have tools to overcome blockers.  

In this workshop, I will be sharing with you communication tools and leading you through exercise to identify our needs and feelings during challenging moments.  Through small group discussion and role playing scenarios, we practice listening and sharing our feelings and needs as we learn to make action oriented request.

Basic principles that I believe are important for effective communication:

Feelings

  • Identify our emotions

  • How does it feel in the body?

Needs

  • Learning to hear our needs through our feelings

  • What do we need to do to fulfill our values/needs?

  • Can we communicate that clearly and specifically?

Listening

  • How do we really listen to others or how do we know that we have been heard?

  • Listen to the feelings and needs of the other person and identify what they are really requesting

  • Be present with the person whom you are talking to

Speaking

  • Think about what we really want/need before we speak

  • Share our feelings and needs, then make a clear and specific request which truly fulfill our needs

  • Allow others to know it is not a demand and that they are free to choose their actions

  • Respect if others are not able to follow our requests and come back to focus on what we can do for ourselves to fulfill our needs better next time

Different Languages

  • People have different love languages

  • People have different mindsets/life experience, therefore may see things differently

  • People often project what they know, so there is no need to take things personally

  • Practice observation without making a judgement or evaluation can help us identify the different "language each person may have" without jumping into conclusions that may alienate us

Practice

  • Identify our feelings and fundamental needs (basic needs, not strategy to obtain the needs!)

  • Be honest, loving and accepting toward ourselves, therefore toward others

  • Listen with attention - to your own inner self and to others

  • Speak with courage, respect and presence

  • Actively looking for creative solutions with a sense of humor

  • Follow our heart, instinct & joy - happiness is a compass!

To reserve and for location, please contact naya (@) nayachang (dot) com.